Astro Virtual Care

Mental Health Assist

An in-depth mental health assessment from a team of
registered New Zealand experts.

If you or a loved one is facing depression, anxiety, or a related condition and feel like your current treatment plan isn’t working or your condition isn’t improving, our team can help.

Sometimes finding where to get help is one of the biggest hurdles. In times like these, our team of psychologists and psychiatrists can guide you in the right direction and provide you with a better understanding of your mental health, the treatment you need, assist you in navigating the health system.

Mental Health Assist provides you with a discreet and confidential way to seek mental health support by connecting you with a team of leading mental health professionals from the comfort of your own home.

This is not an emergency service. If you require immediate mental health support you can call Lifeline on 0800 543 354. If you are feeling suicidal or having thoughts of self-harm you can call the Suicide Crisis Helpline on 0508 828 865.

Who can use this service?

Accuro members with the Specialist Plan can use this service at no additional cost.

How does it work?

Get fast mental health support. Your information remains private and confidential. Accuro will not see this report unless you choose to share it.

  • 1 Request a consultation

    Request your consultation through our booking service.

  • 2 Talk to a mental health nurse

    One of our mental health nurses will call you and become your dedicated point of contact, providing support and guidance throughout the process.

  • 3 Talk to our team of mental health professionals

    Based on your chat with our mental health nurse, we will match you to a psychologist and/or psychiatrist who will meet with you within days via a video call.

  • 4 Receive a report and treatment recommendations

    You will receive a written report outlining our findings so you can completely understand what is driving your symptoms, and share this with your own treating team. You will also discuss the findings with our mental health nurse who can then facilitate further therapy, if required.

Get the mental health guidance that could change your life.

If you are in a crisis or experiencing suicidal thoughts, contact 111 or your local emergency counselling service.


Mental Health Assist